INFORM: Having multiple tabs open can cause information to be saved to the incorrect record
Multi-tab usage on a browser may causes data to mix when saving. Most notably when viewing and editing multiple orders on multiple browser tabs.
When editing and saving new content, make sure to only have a single tab open in the browser accessing your Infusionsoft account.
Issue Number: 2869
Function: View/Edit Orders
Email Broadcast Report: Previously sent broadcasts show "Scheduling" in total column
When using the "Email Broadcast Report" previously sent broadcasts are showing as "Scheduling" status. *Note: (As of 6/20/2014) - We are awaiting an ETA on this.
This is a display issue only and does not affect functionality at all with the "Email Broadcasts" report.
Issue Number: 3844
Function: Broadcast Statistics
Users Are Unable to Delete Notes
The user cannot delete notes from the contact record but can still delete them from the "Task Note Report."
The user can still delete the notes from the "Task Note Report."
Stage: In Development
Issue Number: 4011
Function: Tasks / Notes
When manually merging contacts that have a common tag, some tags don't merge
When manually merging contacts, if the contacts have a common tag, it doesn't merge some tags.
Apply a new tag and reapply the missing tags,
Stage: In Development
Issue Number: 4039
Function: Contact Actions
This page is an active list of known product or service issues affecting Infusionsoft users. Not all issues are necessarily posted here, but we'll do our best effort to update this page in a timely manner.
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Click the title of a known issue to read more details including workarounds if they exist.
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