INFORM: Having multiple tabs open can cause information to be saved to the incorrect record

E-Commerce
Last Updated: 07/01/2014

Summary:
Multi-tab usage on a browser may causes data to mix when saving. Most notably when viewing and editing multiple orders on multiple browser tabs.

Date Reported:
06/30/2014

Workaround:
When editing and saving new content, make sure to only have a single tab open in the browser accessing your Infusionsoft account.

Stage: Researching

Issue Number: 2869

Feature: Orders

Function: View/Edit Orders

Email Broadcast Report: Previously sent broadcasts show "Scheduling" in total column

Marketing
Last Updated: 08/28/2014

Summary:
When using the "Email Broadcast Report" previously sent broadcasts are showing as "Scheduling" status. *Note: (As of 6/20/2014) - We are awaiting an ETA on this.

Date Reported:
06/12/2014

Workaround:
This is a display issue only and does not affect functionality at all with the "Email Broadcasts" report.

Stage: Researching

Issue Number: 3844

Feature: Broadcasts

Function: Broadcast Statistics

Users Are Unable to Delete Notes

CRM
Last Updated: 08/27/2014

Summary:
The user cannot delete notes from the contact record but can still delete them from the "Task Note Report."

Date Reported:
08/11/2014

Workaround:
The user can still delete the notes from the "Task Note Report."

Stage: In Development

Issue Number: 4011

Feature: Contacts

Function: Tasks / Notes

When manually merging contacts that have a common tag, some tags don't merge

CRM
Last Updated: 08/30/2014

Summary:
When manually merging contacts, if the contacts have a common tag, it doesn't merge some tags.

Date Reported:
08/22/2014

Workaround:
Apply a new tag and reapply the missing tags,

Stage: In Development

Issue Number: 4039

Feature: Contacts

Function: Contact Actions

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