9/9/2014 - When Attempting To Log into an App from Account Central, Clicking doesn't do anything
We are currently getting a number of reports with customers not able to click on their app when on the 'Account Central' page. When they attempt to click (on account name, arrow, etc.) nothing occurs and the account does not log in.
Update FireFox to 32, Clear Cache and cookies and restart browser.
Issue Number: 4072
Feature: Account Central
API: Unable to Create Custom Field for Task/Appt/Note
When attempting to create a custom field for Task/Appt/Note, you receive an error stating " [InvalidParameter]The group id "HEADERID" is an invalid header for Task/Appt/Note" when it is a valid header for Task/Appt/Note.
Create the custom field via the interface.
Issue Number: 4084
9/3/2014: When sending a one-time email and selecting a template, it doesn't bring over the template's subject
When sending a one-time email and selecting a template, it doesn't bring over the template's subject.
Manually type subject into template
Issue Number: 4059
8/7/2014: Some web forms and landing pages in some apps are seeing an error "Unable to load editor HTML..." when an user attempts to edit the form
Some web forms and landing pages in some apps are seeing an error "Unable to load editor HTML..." when an user attempts to edit the form
The only known workaround is to delete and re-create the web form/landing page over.
Stage: In Development
Issue Number: 4004
Feature: Forms / Landing Page
Function: Design / Format
9/9/2014: Appointments are not showing in Month view of Calendar
Appointments on the Infusionsoft calendar are not displaying when viewing the 'Month' view. It displays correctly for 'Day' view or 'Week' view.
The only known work around suggestion is to view the calendar in 'Day' view or 'Week' view.
Issue Number: 4071
Feature: My Day
Email Broadcast Report: Previously sent broadcasts show "Scheduling" in total column
When using the "Email Broadcast Report" previously sent broadcasts are showing as "Scheduling" status. *Note: (As of 6/20/2014) - We are awaiting an ETA on this.
This is a display issue only and does not affect functionality at all with the "Email Broadcasts" report.
Issue Number: 3844
Function: Broadcast Statistics
Users Are Unable to Delete Notes
The user cannot delete notes from the contact record but can still delete them from the "Task Note Report."
The user can still delete the notes from the "Task Note Report."
Stage: In Development
Issue Number: 4011
Function: Tasks / Notes
This page is an active list of known product or service issues affecting Infusionsoft users. Not all issues are necessarily posted here, but we'll do our best effort to update this page in a timely manner.
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Click the title of a known issue to read more details including workarounds if they exist.
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