Order total discounts
Order total discounts are only working for products and not discounting subscriptions.
Issue Number: 1169
Feature: Shopping Cart
Task Note Report showing all notes for webform and order form submissions
Edit report misc. criteria and only select Users for assigned field
Issue Number: 1179
Issue Number: 1433
CH - Audio Player only displays once if audio is merged onto page twice
If the same audio clip (Content > Audio) is merged onto a page twice, the audio player will only show for the first listed audio clip.
Upload the audio file into CH twice if you need to merge it onto a page more than once. That way you have 2 different audio clips that you can merge in.
Issue Number: 1474
Feature: Customer Hub
Content Packs not publishing
After sales rep processes a Content Pack order for the customer and sales and attempts to publish the Content Pack, the Content Pack is not being pushed to the CH app.
Manually create the Page Templates, Partial Templates, and CSS styles.
Issue Number: 1549
Save and Send Test + Attachments issue
multiple attachments are sent when sending an email via "Save and Send Test"
sending an email via one off , broadcast, follow-up will work fine
Issue Number: 1569
Function: Email Drag & Drop Builder
CH - Special Characters in contact fields prevent registration
When a contact has special characters in their contact record (such as these: ?, ?, ?, ?, ?), CH registration fails.
Temporarily replace the characters with accepted characters.
Stage: In Development
Issue Number: 1618
About This Page
This page is an active list of known product or service issues affecting Infusionsoft users. Not all issues are necessarily posted here, but we'll do our best effort to update this page in a timely manner.
How to Use
Click the title of a known issue to read more details including workarounds if they exist.
Priority is used to estimate resolution time:
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Medium means two weeks
High means immediately
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If you have an urgent problem that is not documented here, please call us at 1-866-800-0004 or chat online with our support team. For non-urgent questions, please submit a case online via the Help menu in your app.